Are you frustrated by trying to keep up with what is happening with Fair Housing?
Can your residents smoke pot on your property?
Does pot have the same rules as cigarettes? Can you make your residents not smoke anything?
Aren’t pit bulls dangerous? Can they be assist animals?
You are out of parking spaces? Do you have to let every disabled person have a reserved spot?
What if other handicapped people park in a reserved spot?
Your boss is concerned about using social media. Can you get sued if you say the wrong things?

Agenda

• Marijuana and tobacco use laws vary by state
• Non-smoking residents are complaining about smell, allergies and other concerns
• Residents are growing marijuana in their apartments. What can management do?
• Service dogs can be any breed as long as they are professional trained. What can you ask and what you should not ask?
• High occupancy is great until you have not enough parking…what does a resident need to get a reserved spot? Learn the correct way to reserve and avoid the wrong way.
• What to do when residents post complaints on Social Media.

Who Should Attend:

Owners, Regional Managers, Onsite Managers, Assistant Managers, Leasing Consultants, Temp Agencies, Service Techs.
Imagine that you are speaking directly to your potential attendees:

Benefits:

• Learn to avoid fair housing complaints. Know what you can and cannot do regarding ESAs and Service Dogs.
• Your words and policies must be polite and clear. Towing cars is a major complaint from Residents; how to do it the right way when it becomes necessary.
• Learn to appropriately handle prospective residents who have criminal backgrounds.
• Prevent complaints, sooth angry residents, prevent towing when possible

HUD Testers are ‘shopping’ properties to be sure that laws are being followed. Education is critical to prevent filed complaints