Marketing and Empathy Psychology
Developing a Maintenance Plan for Multi-Family Properties

By - Paul Flogstad

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Course Overview:

This webinar will cover the essentials of creating a comprehensive maintenance plan for your property. We will break down the plan into easily manageable sections, simplifying workload management for your team. You’ll gain insights into the significance of inventory, the difference between applied and actual time, and techniques for evaluating staff performance. Additionally, we will explore effective cost management strategies related to personnel and materials.

Learning Objectives:

  • Understand the concept of applied time
  • Identify the biggest time waster for maintenance staff
  • Develop an effective budget
  • Establish a maintenance schedule
  • Differentiate between economic life and actual age for replacement planning
  • Grasp the basics of maintenance management
  • Create inspection and cost standards
  • Master work scheduling fundamentals
  • Comprehend the financial aspects of maintenance management
  • Manage maintenance personnel efficiently
  • Measure and monitor staff performance

Who Should Attend:

  • Property Managers
  • Property Owners
  • Maintenance Staff
  • Leasing Consultants
  • Accountants

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Choose an option
Recording
$199.00
Recording & Transcript
$299.00
Recording, DVD & Transcript
$349.00
Transcript
$199.00
DVD
$249.00
Flash Drive
$249.00
DVD & Transcript
$349.00
Flash Drive & Transcript
$349.00

Speaker Detail

Paul Flogstad

Paul has been involved in the real estate industry for the past 38 years. He has been involved in sales, construction, project management, appraisal, property management and property management consulting/training. Through his consulting company, Property Management Solutions, he provides training and consulting services nationwide to owners, management companies, multi-housing associations, as well as state and federal agencies. He specializes in fair housing issues and has developed fair housing and outreach programs for governmental agencies as well as conducting seminars which are presented to property management companies, apartment associations and the general public nationwide. Most recently, he has been a consultant to the State of South Dakota. In this assignment he has developed a fair housing awareness program that is one of the first of its kind in the nation. It involves a three pronged approach to fair housing awareness. This approach makes use of an ombudsman concept and has proven to be very effective in dealing with discrimination and landlord/tenant issues. For over twenty years he was involved in appraisal of residential, multi-family, farm and commercial properties throughout the Midwest. Most recently, he was a consultant for affordable, multi-housing properties in 22 different states. This involved properties in HUD, Rural Development, HOME and Tax Credit programs. He holds numerous professional property management designations and currently holds the prestigious RHM designation from the National Center for Housing Management. Paul was previously Vice President of the South Dakota Multi-Housing Association, Vice Chairman of the Minnehaha County Housing and Redevelopment Commission, and Chairman of the Sioux Falls Property Appeals Board. In 2009, he received the Outstanding Educator of the Year award from the South Dakota Multi-Housing Association. Paul just authored a book which was released in January of 2015. It is titled: “Fair Housing: What Everyone Should Know”. This is a comprehensive book about the fair housing written with a property manager’s perspective and with real world examples. It is a great resource for anyone.

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