Marketing and Empathy Psychology
Mastering Delay Claims: Prevention, Management, and Dispute Resolution

By - Saleh Mubarak, Ph.D.

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Delay claims are part of project management, however, the way we deal with them can make a big difference. Delay claims cost money and time, as well as strain relationships among contracting parties. So it is better to take all precautions to prevent them from arising, and then learn a few hints to manage those that do happen, in the most effective way. This seminar goes over the definition of claims and disputes, their types, and causes, and then go into prevention and resolution. It deals with the subject form a neutral point of view between the owner and the contractor, providing both parties with invaluable tips and hints. In the end, both (or all) parties win when a dispute is prevented or resolved effectively and efficiently.

The seminar provides important concepts and advice to the entire project management team members in order to avoid claim disputes. However, when they happen, the seminar offers instructions and advice on how to resolves them. Also, there are tips on how to be preemptive in preparing yourself and your organization against claims by others.

Agenda

  • Understand delay claims; their definition and nature
  • Understand delay claims types and classifications
  • Know delay claims causes
  • Understand the relationship between change (variation) orders and claims
  • Who can initiate a delay claim
  • Learn hints for how to prevent / minimize delay claims from arising
  • Learn the relationship between claims and communications and documentation
  • Learn methods to resolve disputes; both proactive and reactive.
  • Look at claims and disputes from an overall project management perspective, and the role of everyone in preventing and managing them

Who Should Attend:

Architects, engineers (of all disciplines), contractors, project managers, project management team members, attorneys / lawyers, executives

Benefits

This seminar provides tips and hints for the project management team on the management of delay claims; prevention and resolution. Many of these tips are simple but have a huge benefit. According to recent studies, the number of claim disputes in the USA has increased; however, the percentage of winning cases has declined. These claims when becoming disputes and go into the litigation track, both sides usually “lose” even when winning in the end. That’s because claim disputes cost money and time, strain relationships among parties, and take away the focus of the project management team. Following some simple tips and hints can make a significant and positive difference.

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Speaker Detail

Saleh Mubarak, Ph.D.

- Construction project management professional, professor, consultant, author, public speaker, and trainer. - Ph.D. in civil engineering from Clemson University, USA, specialized in Construction Project Management. - Experience: 35 years, diversified: • Industrial: private and public sectors, in the U.S. and international. Positions occupied include project engineer / manager, cost estimator, planner / scheduler, project controls manager, cost manager, training manager. • Academic: faculty member / professor, head of department. - Extensive experience in continuing education and professional training around the world. Topics are mainly planning & scheduling, cost estimating, project controls. Topics also include soft skills and their integration with project management. - Author of: • Construction Project Scheduling and Control, Wiley, 4th edition. • How to Estimate with Means Data: Basic Skills for Building Construction, Wiley, 5th edition. • Project Management in the Construction Industry: From Concept to Completion, Wiley, 1st edition • Many articles; technical and other - Many presentations in professional conferences such as PMI, AACE International. Public speaker in many local, regional, and international events. - An authority on project planning, scheduling, and project control. - An advocate of holistic healthy living

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