Marketing and Empathy Psychology
From Crisis to Care: Nurturing Mental Health at Work to Empower Your Team

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Course Description:

In today’s fast-paced corporate world, the mental well-being of employees is of paramount importance. Psychological First Aid (PFA) for Corporates is a 90-minute interactive and informative course designed to equip corporate professionals, managers, and HR personnel with the essential skills and knowledge needed to provide immediate support to colleagues and team members during times of psychological distress or crisis.

Course Objectives:

  • Understand the importance of mental health in the workplace.
  • Recognize signs of psychological distress and crisis in colleagues.
  • Learn effective communication and active listening techniques.
  • Gain practical skills in providing initial emotional support.
  • Understand the role of self-care in psychological first aid.
  • Develop a corporate culture of empathy, compassion, and support.

Course Outline:

  • Introduction to Psychological First Aid (PFA) for Corporates
    • Importance of mental health in the workplace
    • The role of PFA in corporate settings
    • Ethical considerations and boundaries
  • Recognizing Psychological Distress and Crisis
    • Identifying signs of stress, anxiety, and depression
    • Recognizing crisis situations (e.g., accidents, incidents, personal crises)
    • Handling sensitive issues and confidentiality
  • Effective Communication and Active Listening
    • The power of empathetic communication
    • Active listening techniques
    • Non-verbal cues and body language
  • Providing Initial Emotional Support
    • Establishing rapport and trust
    • Encouraging self-expression and validation of emotions
    • Offering practical help and resources
  • Self-Care and Resilience
    • The importance of self-care for caregivers
    • Strategies for managing stress and maintaining emotional well-being
    • Building resilience in the corporate environment
  • Creating a Supportive Corporate Culture
    • Implementing mental health awareness programs
    • Fostering a culture of empathy and support
    • Resources for ongoing mental health support within the organization
  • Role Play and Scenarios
    • Practical exercises and role-playing to apply PFA skills
    • Feedback and discussion of real-world scenarios
    • Q&A and open discussion

Course Delivery:

This 90-minute course will be delivered through a combination of interactive presentations, case studies, role-playing exercises, and group discussions. Participants will have the opportunity to practice their PFA skills in a safe and controlled environment.

Who Should Attend:

This course is designed for corporate professionals, managers, HR personnel, and anyone in the workplace who wishes to enhance their ability to provide psychological first aid to colleagues and foster a supportive and mentally healthy work environment.

Upon completion of this course, participants will be better prepared to respond to psychological distress, crisis situations, and create a corporate culture that prioritizes mental health and well-being.

Note: While this course equips participants with valuable skills in psychological first aid, it does not substitute for professional mental health services. It is important to know when to seek additional help from mental health professionals for more complex or severe issues.

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Speaker Detail

Scarlett Wilkinson

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Divya Dubey & Harsheen Kaur Vohra

Divya Pathak Divya is a practicing counseling psychologist and one of the cofounders of Yellow Epiphanies Mental Health Services. She holds a masters in psychology with specialization in counseling and therapeutics. She also holds a professional certificate diploma in counseling. She is a published author of more than twenty articles, primarily writing in the zoners of caregiving, applied psychology and preventive measures. Also contributing as guest speaker with reputed universities like OP Jindal global university and Amity University. She has previously worked with a Psychology Magazine in the capacity of an assistant editor. She has been a part of multiple mental health initiatives, medical camps and psychometric tests development. She has been a community builder and mental health preneur for the past three years! Harsheen Kaur Vohra Harsheen, one of the co-founders of Yellow Epiphanies, serves as a dedicated mental health advocate and catalyst, fostering supportive spaces where humans can be human. She holds a Bachelor's degree in Psychology from Delhi University and has acquired extensive experience through internships and volunteer work with hospitals, non-profit organizations (NPOs), and non-governmental organizations (NGOs). Her involvement has spanned clinical, educational, and community settings. Collaborating with leading professionals, she has witnessed the transformative impact of community support. She has previously held the position of Director of Community Services in Rotaract, actively participated in Global Youth Forums, and spearheaded numerous mental health projects and campaigns. With her diverse background, she adeptly connects mental health advocacy with entrepreneurial pursuits, empowering all those she engages with.

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Webinar Information

Scarlett Wilkinson

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