Marketing and Empathy Psychology
Investigating ADA, FMLA, and Worker’s Comp Abuse

By - Suzanne Lucas

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If employees meet the criteria, they are entitled to leave or accommodations under the Americans with Disabilities Act (ADA), the Family Medical Leave Act (FMLA), and Worker’s Compensation. These are great things that you must provide your employees.

But, what if they are lying? What if you think that they aren’t injured or are using intermittent FMLA to go skiing?

You need to investigate, but you need to do it right to make sure you aren’t violating their rights. This is a brief overview of how to proceed and is not legal advice

Webinar Overview

  • Eligibility for ADA
  • Eligibility for FMLA
  • Eligibility for Worker’s Comp
  • How often does fraud occur?
  • Is it worth fighting?
  • Gathering evidence
  • Require certification
  • Keep your job descriptions updated
  • Importance of consistent call in procedures
  • Why you should consider an outside investigator
  • How to avoid retaliation
  • Take the doctor’s word (or pay for a second opinion)

Why you should attend

In this training, you’ll receive an overview of how to best avoid fraud and investigate fraud when you feel an employee is cheating the system. Conducting a proper investigation allows you to act with confidence.

Who should attend

  • Business Owners
  • Human Resources professionals
  • Managers & Supervisors
  • Project Managers
  • Team Leaders
  • Compliance professionals
  • Operations professionals

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Speaker Detail

Suzanne Lucas

Suzanne Lucas, better known as the Evil HR Lady, spent a decade in the realm of corporate HR before embarking on a new mission to enhance the world of work for all individuals. Throughout her tenure in Corporate HR, she hired, fired, trained, and provided HR coaching at all levels, ranging from freshly recruited 16-year-old grocery store cashiers to Senior Vice Presidents. Suzanne had a wealth of experience in guiding people through complex legal scenarios and providing support and coaching to those who had lost their jobs, enabling them to strive toward success once again. Suzanne jumped on the AI revolution early and has conducted research into the practical uses of AI technology and its impact on HR. Additionally, her work demonstrates the difficulty of overcoming bias within tools such as ChatGPT, Bard, and other AI interfaces. Following the launch of the Evil HR Lady Website, Suzanne's impact multiplied exponentially as she trained thousands of individuals, delivered speeches on an international stage, and published articles in prominent outlets such as Inc Magazine and CBS News. Her relentless efforts are steadily inching her closer to her goal of empowering people to flourish in their professional journeys. Not only is Suzanne passionate about her profession, but she also has a delightful sense of humor. In 2020, she decided to pursue training to become an improv comedian. Honing her skills at the renowned Groundlings School, she began performing with a local ensemble, bringing laughter to diverse audiences, from local bars to academic conferences. Interestingly, the principles of improv comedy proved to be valuable tools in helping people unleash their full potential. Suzanne combined her two passions, career development and improv comedy, to craft unique training programs that fostered effective communication, built confidence, and inspired laughter throughout the process. Suzanne's devotion to her work and her desire to see people thrive in their respective roles was palpable. She cherished the opportunity to aid individuals in improving their performance in whatever occupation they pursued. With excitement and anticipation, Suzanne eagerly looked forward to collaborating with prospective clients to develop and deliver workshops that would enable their employees to unleash their true capabilities and be the best versions of themselves.

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