Marketing and Empathy Psychology
2024 Housing Compliance Bundle for Property Owner

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Tenant Selection and Waiting List Management

The tenant selection plan helps to ensure that tenants are selected for occupancy in accordance with HUD requirements and established management policies. HUD requires that the plan specify a number of procedures and policies which will be discussed during the webinar. This is a daunting process when faced with the plethora of regulations. The course will equip you to cover “all of the bases” and yet be efficient in not re-inventing the wheel. The final product, after receiving this training will be useful for your potential applicants and current tenants yet still be complainant with HUD.

Webinar to cover:

  • Requirements of tenant selection plan
  • Required contents
  • Income targeting Preferences
  • Screening criteria
  • Rejecting applicants
  • Opening and closing of waiting list
  • How to create a waiting list
  • Documenting changes to waiting lists
  • Selecting tenants from waiting list
  • Verification

Target Audience

  • Property Managers
  • Property owners
  • Leasing agents
  • Builders
  • Developers
  • Realtors
  • Housing Authorities

Benefits & Objective

You will be able to learn what is needed to be done to be in compliance to HUD’s policies on acceptable methods of screening an applicant. There are regulations in the way that a waiting list is handled correctly. It is very important that you stay in compliance with these regulations.

This course will go into depth of how to effectively manage a waiting list. HUD has very particular rules about waiting lists and we will cover the rules so that your property and managers will be in compliance with the regulations

All About Criminal Background Checks

On June 23, 2021, HUD Secretary Marcia L. Fudge issued a letter to affordable housing providers that established the Biden Administration’s stand on second changes for formerly incarcerated persons and the importance of stable housing in their re-entry into our communities. “No person should exit a prison or jail only to wind up on the streets”. This new guidance will be explored from many different viewpoints.

HUD established these new guidelines to help reduce the recidivism of the formerly incarcerated. They need to find a job and also find housing and with blanket prohibitions on past felonies, it was impossible to find safe and sanitary housing

This is a “hot topic” and there are many sections on how to correctly implement the guidance from HUD. HUD has a new Secretary, and she is promoting more changes at HUD. The concentration at this time is how can people released from prisons and jails find adequate housing for themselves and their families. This is the focus of this new guidance.

Join this webinar and learn what an “individual assessment “ is and how to do it correctly.

Webinar Agenda

  • Assess whether your criminal screening practices violate the Fair Housing Act
  • Understand the relationship between criminal records and disabilities
  • Learn how to apply reasonable accommodations policies to criminal screening policies
  • Learn FHEO’s recommended best practices when you choose to use criminal records to screen applicants
  • Understand how local Nuisance Ordinances and Crime-Free programs may violate the Fair Housing Act

Who Should Attend

  • Property Managers
  • Property owners
  • Leasing agents
  • Builders
  • Developers
  • Realtors
  • Housing Authorities

Avoid Mistakes and Get Clear on Service Dogs and Emotional Support Animals

We continue struggling with how to gain confirmation from health service providers
Be clear on what can and cannot ask, for example
How many animals do we have to allow?
Do we have to accept internet purchased cards from fake sources?

Everyone involved in property management must know how to reply to questions and concerns about animals living in apartments. Complaints continue to be filed when staff mishandles information. Be sure that correct information is available, what you can and cannot ask, about ‘breed restrictions’.

Having current and accurate information prevents conflict, complaints filed and unhappy residents.

Join the webinar and learn:

  • Get clarity on what animals are now accepted as ESAs
  • What questions can we ask? And NOT ask?
  • Can a pitbull be a Service animal?
  • What is the difference in a miniature horse and a pony?
  • What if the resident has 2 pets and 2 ESAs/Service Dogs?

Who should attend:

Owners/Management Companies/OnSite team members; Regional managers, on-site managers, assistant managers, leasing team, maintenance, groundskeepers and housekeepers.

Webinar Information

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